Cookies Policy

Last updated: October 2026

This Cookies Policy explains how Nature’s Oasis (“we”, “us” or “our”) uses cookies and similar technologies when you visit naturesoasis.co.uk.

By using our website, you may be asked to consent to certain types of cookies. Some cookies are essential for the website to function and cannot be switched off, while others will only be used where you have given your consent.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website.

They help websites remember information about your visit, such as your preferences, items added to your basket, login details or how you use different pages.

Cookies can also help website owners understand how visitors use their websites and improve the overall browsing and shopping experience.

2. How We Use Cookies

Nature’s Oasis may use cookies to:

• keep the website working correctly;
• remember items added to your shopping basket;
• enable customer account and login functions;
• remember your preferences;
• process orders and payments securely;
• understand how visitors use our website;
• measure website performance;
• improve our products, website and customer experience;
• support advertising and marketing activities where you have consented to them;
• help prevent fraud and protect the security of our website.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website to function properly.

They may be used for functions such as:

• shopping baskets;
• checkout;
• customer accounts;
• website security;
• payment processing;
• remembering your cookie preferences.

Because these cookies are necessary for the operation of the website, they do not normally require your consent.

Analytics and Performance Cookies

These cookies help us understand how visitors use our website.

They may collect information such as:

• which pages are visited;
• how long visitors spend on the website;
• which products or pages receive the most interest;
• how visitors arrived at the website;
• whether visitors experience technical errors.

This information helps us improve the performance, usability and content of our website.

Where required by law, these cookies will only be activated after you have given your consent.

Functional Cookies

Functional cookies allow the website to remember choices you make so we can provide a more personalised experience.

For example, they may remember:

• your preferences;
• account settings;
• previously viewed products;
• certain website display choices.

If you do not allow these cookies, some website features may not work as expected.

Advertising and Marketing Cookies

We may use advertising or marketing cookies to help us understand the effectiveness of our advertising and show you more relevant advertisements.

These cookies may be placed by us or by third-party advertising platforms that we use.

They may be used to:

• measure advertising performance;
• understand whether an advertisement resulted in a website visit or purchase;
• create audiences for advertising campaigns;
• show advertisements based on previous interactions with our website.

These cookies will only be used where you have provided the appropriate consent.

4. Third-Party Cookies

Some services used on our website may place their own cookies on your device.

These may include services used for:

• payment processing;
• website analytics;
• advertising;
• security;
• embedded website functionality;
• social media features.

For example, payment transactions may be handled through third-party payment providers such as Stripe, PayPal, Shopify Payments or other payment services we use from time to time.

These providers may use cookies or similar technologies in accordance with their own privacy and cookie policies.

Nature’s Oasis does not control cookies placed directly by third-party providers.

5. How Long Are Cookies Stored?

Cookies may be either:

Session cookies – these are temporary cookies that normally expire when you close your browser.

Persistent cookies – these remain on your device for a specified period or until you delete them.

The length of time a cookie remains on your device depends on the purpose of the cookie and the provider responsible for it.

6. Managing Your Cookie Preferences

When you first visit our website, you may be shown a cookie banner or consent tool allowing you to choose which optional cookies you wish to accept.

You can normally:

• accept all cookies;
• reject non-essential cookies;
• manage your cookie preferences.

You can also change or withdraw your consent at any time through the cookie settings available on our website, where provided.

Withdrawing consent will not affect the lawfulness of any processing carried out before consent was withdrawn.

7. Managing Cookies Through Your Browser

Most internet browsers allow you to control or delete cookies through their settings.

You can usually configure your browser to:

• block cookies;
• delete existing cookies;
• receive a warning before cookies are stored;
• block cookies from specific websites;
• block third-party cookies.

Please be aware that disabling strictly necessary cookies may prevent parts of our website from working correctly, including shopping basket, checkout or account functions.

You can find more information about managing cookies through the help or settings section of your browser.

8. UK Data Protection and Privacy Laws

Where cookies collect or relate to personal information, we process that information in accordance with applicable UK privacy and data protection laws, including the UK General Data Protection Regulation (UK GDPR) and relevant electronic communications and privacy legislation.

Where consent is required for non-essential cookies, we will seek your consent before those cookies are placed or activated.

For further information about how we collect, use and protect your personal information, please read our Privacy Policy.

9. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect:

• changes to our website;
• new technologies or services;
• changes to the cookies we use;
• changes to legal or regulatory requirements.

Any updated version will be published on this page.

We recommend checking this page periodically to stay informed about how we use cookies.

10. Contact Us

If you have any questions about this Cookies Policy or how Nature’s Oasis uses cookies, please contact us:

Nature’s Oasis
Website: naturesoasis.co.uk
Email: info@naturesoasis.co.uk
Telephone: +44 7912 293439

For further information about how we handle your personal information, please refer to our Privacy Policy.